PC hardware

Required specifications of PC hardware are determined by the size and complexity of the types of calls you want to record.

In all cases, a dedicated PC should be deployed at each site that requires recording and, in the case of non-VOIP recording, the chassis must be capable of housing the relevant interface cards.

VOIP capture requirements

To capture audio, Echo must be installed on a PC with a dedicated network interface that is connected to a mirrored port on a local managed network switch that governs your voice LAN.

The PC running Echo must also have a network interface whose IP configuration makes it visible on the data LAN, so normal web and remote access can be performed.

Echo will happily record SIP calls in a virtualised environment such as VMware® or Microsoft® Hyper-V™.

Small deployments

For smaller deployments of under 30-channels PRI/SIP, 8-Channels BRI or 8-channels of POTS/Analogue, a relatively low-specification PC can be used:

  • Intel Quad-Core i5 2.4 Ghz or equivalent
  • 4 GB RAM
  • Windows 10/11, Windows Server 2012/2016/2019/2022
  • Dedicated USB hub and controller (Only with Echo USB, Echo cards will have a RJ45 connection on the back so not required.)

Medium-sized deployments

For single-site deployments up to 240 ISDN / 50 SIP channels, the following PC specification is recommended:

  • Intel Quad-Core i5 3.0 Ghz or equivalent
  • 8 GB RAM
  • Windows 10/11, Windows Server 2012/2016/2019/2022
  • PCI/PCI-Express slots for Echo hardware

Large deployments/arrays

Installations of above 240 ISDN channels / 50 SIP channels would require the following specification at each site:

  • Intel Xeon ® (8 cores +) 3.0 GHz
  • 16 GB RAM
  • Windows 10/11, Windows Server 2012/2016/2019/2022
  • Sufficient PCI/PCI-Express slots for Echo hardware

Hard disk size requirements

  • 250GB Hard disk space = 44,000 channel hours
  • 500GB Hard disk space = 88,000 channel hours
  • 700GB Hard disk space = 132,000 channel hours
  • 1TB Hard disk space = 176,000 channel hours

Our Helpdesk team can help you select the right hardware specification