External Links

Here we provide external links to the relevant authorities and industry bodies governing the recording of telephone conversations:

• Ofcom
• Telecommuncations (Lawful Business Practise)
• Telecommunications (Data Protection And Privacy) Regulations 1999
• Regulation of Investigatory Powers Act 2000 (RIPA)
• Data Protection Act 2018
• Human Rights Act 1998
• FSA Meeting your obligations
• FSA COBS
• FSA PCI Compliance - see section 3.30