Every single part of the system can be fully administered through a standard web browser, given the appropriate access rights.
No. We don't use third-party plugins, so all platforms enjoy the exact same web experience.
No. All versions of TIM include a native web-server so no external software is required.
TIM Enterprise runs as a Windows Service and is administered completely via a standard web browser. It comes with an in-built web server as standard, and uses cutting-edge AJAX techniques to appear like a normal application.
TIM Enterprise supports all standard web browsers including Internet Explorer, Firefox , Safari, Opera, Chrome etc. If using IE, You ideally need IE6 or above if adding a Display Board as some of the more advanced features are not supported on earlier versions of IE.
TIM Enterprise must be installed on a PC running Windows but can be viewed from a Mac using any standard web browser.
All of our call logging products support the following operating systems:
  • Windows Server 2008
  • Windows Server 2008 R2
  • Windows Server 2012
  • Windows Server 2016
  • Windows Server 2018
  • Windows Server 2019
  • Windows 8
  • Windows 8.1
  • Windows 10
  • Windows 11
Both TIM Plus and TIM Enterprise have the ability to connect to an external database (using a DSN entry) which can then be scripted to return CDRs to the call processor.

They could also read the data directly from a file on disk.
Yes. All of our call logging products support a virtual environment like VMware.

Consult the on-line documentation for a step-by-step guide to connecting to your PBX/cloud service.

TIM Enterprise supports the following connection methods:

  • Cloud connectors for online platforms (Teams, Zoom, etc.)
  • FTP transfers
  • TCP connections (server and client)
  • DSN connections (databases)
  • SysLog
  • Custom scripts

Yes, TIM Enterprise is compatible with SMTP servers that use authentication..
Yes, if TIM Enterprise is using MySQL or Microsoft SQL then you can connect to the database and continue to create bespoke reports.