All reports can be output to Web, PDF, CSV, XML and Excel.
Yes all reports can be pre-scheduled to run automatically on pre-defined dates.
Yes. To run on weekdays only, select 'Weekdays' rather than 'days' as the frequency option when running reports.
Yes, simply comma separate the addresses.
Yes, The Busy channels report will allow you to do this.

The Missed calls report will analyse your missed calls to see which callers have and haven't been responded to.

The time window in which a call must be responded to if it is to be considered handled is user-definable. It is known as the "call back period".

Yes you can. You can run a report on inbound calls where the dialled number (route) is filled in with the number you are looking for. This can be either the last 6 digits of the number called or the group it was initially routed to, depending on the phone system.

Another way to get this information is by running a 'Frequent numbers' report on 'All inbound calls' to show which route is most commonly called.