| Product | Current version |
| TIM Enterprise | 3.0.0.141 |
| TIM Plus | 3.0.0.141 |
| Echo | 1.0.0.152 |
| NetPBX | 1.6.0.6 |
| TIM Professional | 2.181.0.28 |
Last updated 19/01/2023 |
|
|---|---|
To download an upgrade, visit the Downloads site (login required).
Free upgrades to the latest software versions are only available with a support contract.
Those without a valid support contract can upgrade subject to the charges below.
You must pay for the use of our Helpdesk services, charged at an hourly rate.
If you don't have the original installation package, we charge an upgrade fee to bring your system up-to-date. This charge is calculated as a percentage of the original purchase price of your system, the cost of which depends on how out-of-date your version is, per the following table:
| Your version | Upgrade fee |
| 3.0.0.10X | 35% |
| 3.0.0.11X | 25% |
| 3.0.0.12X | 20% |
| 3.0.0.13X | 15% |
| 3.0.0.14X | 10% |
| Your version | Upgrade fee |
| 1.0.0.12X | 25% |
| 1.0.0.13X | 20% |
| 1.0.0.14X | 15% |
| 1.0.0.15X | 10% |
An upgrade to TIM Plus or TIM Enterprise must be purchased for any version prior to version 2.181.0.28
If you out-grow your product or decide in the future that you want more features, you can trade up from one product to the better one by paying only the difference in price.
Of course, you can trial any of our products first, to see what works for you.
In all instances, please contact your original vendor.
