History

big dot2021

dashFebruary

Live call features added for both cloud-based and on-premise 3CX installations

big dot2020

dashApril

Zoom compatibility for integrating home workers into office stats

big dot2019

dashNovember

Full Microsoft Teams support for conferencing, SBC Direct Routing and PSTN integration

dashMarch

OpenCDR service launched to allow products to integrate with online collaboration platforms and cloud-based PBX

big dot2018

dashMay

CAB IVT Testing for Cisco UCM 11.5 and TIM Enterprise completed

dashMarch

Released Google Chrome plug-in to allow call obfuscation when taking credit card details

big dot2017

dashFebruary

Avaya IP 500 V2 and Server Edition Release 10.0 and ACM® R7.0.1 completed

big dot2016

dashJune

Tri-Line now certified to ISO 9001:2015

dashMarch

Largest deployment of Display boards with 200+ boards serving over 200 sites

big dot2015

dashSeptember

TIM Enterprise deployments now log more than 5 million endpoints

dashApril

Avaya compliance testing with ACM R6.3.9 & IP Office 500 v2 R9.1 complete

dashFebruary

Recording on SIP channels now exceeds 500K

big dot2014

dashNovember

Instant downloadable tariff tables for 230 countries incl. as standard

dashSeptember

Sales of SIP recording outstrip ISDN for the first time

dashJuly

Tri-Line promoted to Cisco Preferred Solution partner

Call obfuscation using DTMF available on Echo

dashJune

Custom call obfuscation tones can now be added to Echo

big dot2013

dashNovember

Windows and Linux now supported on NetPBX

dashJune

Cisco Developer Network deal registration contest win

dashMarch

Avaya compliance testing updated

All recording options merged under Echo

big dot2012

dashFebruary

Active Directory integration added to TIM Enterprise

Display board templates added to Plus and Enterprise

dashJanuary

Cisco AXL sync added to Plus and Enterprise

Exhibit at Cisco Live 2012

big dot2011

dashDecember

Compliance testing of all TIM products with Avaya Aura and IP Office

dashSeptember

TIM Enterprise video showcase released

dashAugust

Call scoring added as a standard feature

TIM Plus passes IVT testing with Cisco UCME

dashJuly

V3.0.0.73 sees interactive graphs and 5 new reports added

TIM Plus video showcase released

dashJune

TIM Enterprise passes Cisco IVT testing with UCM

dashMarch

Display boards video showcase released

big dot2010

dashNovember

Gold sponsor at Avaya EMEA Partner Conference, Barcelona, Spain

dashAugust

Finalists for Software Application Suite of the Year at CN Awards 2010

dashApril

TIM installed base reaches 10,000

dashMarch

Call Centre & Customer Services Summit

big dot2009

dashJuly

ISO accreditation upgraded to BS EN ISO 9001:2008

dashMay

Display boards added to TIM Plus & Enterprise

TIM Plus short-listed as a finalist for CB Awards

big dot2008

dashAugust

TIM Plus launched

dashJune

Won Most innovative software at Comms Business awards

dashApril

Magic Box released

big dot2007

dashSeptember

Latest TIM Enterprise showcased at Call Centre Expo

dashJune

Magic Box under development

big dot2006

dashOctober

TIM Enterprise shortlisted as most Innovative software at Channel Network Awards

All TIM Call loggers 100% compliance tested with Avaya ACM & IP Office

dashSeptember

TIM Enterprise is finalist at Comms Channel Awards

dashMarch

Wapping office opened

big dot2005

dashOctober

TIM Enterprise made its debut at Convergence Summit South

dashSeptember

TIM Enterprise launched at Comms Channel Expo

big dot2004

dashSeptember

Tri-Line exhibit at Convergence Summit

dashJuly

Tri-Line nominated for E-commerce award

dashMay

TIM Professional launched to Channel at Comms Channel Expo, NEC, Birmingham

big dot2003

dashJune

TIM Professional goes international

big dot2002

dashMay

TIM Professional passes 1000 installations

big dot2001

dashApril

TIM Professional released

big dot2000

dashJuly

Shoreditch office opened

dashMarch

TIM 1.0 released

big dot1999

dashNovember

Tri-Line founded