Free logging of 'alternative extensions' for remote workers

20 March 2020

Some good news for all Tri-Line clients who are busy setting up remote working in order to cope with the COVID-19 virus.

Any user of our TIM Plus or TIM Enterprise call logging software can have more than one extension allocated to a user without affecting their license.

This is a standard feature already available in all products including older versions and it won't affect your license.

Simply edit a user's properties in the product Directory, then enter the new extension in the ‘Alternative Extension’ field.

You can also add an IP phones in the ‘Telephony’ tab on the same screen.

For more details, see the on-line documentation for each product at:

TIM Plus
TIM Enterprise

If you need any assistance please raise a ticket through our Gateway and we'll be happy to help; we're open as usual.

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