Get dozens of interactive call reports to identify calling patterns and optimize your business processes.
Run reports on-demand through your browser or have them sent to your inbox at regular intervals.
Every report has hundreds of options and, if that's not enough, you have full control over the scripting code that creates them.See all reports
Thanks to the included CXD Connector, you'll enjoy all the live display board features that come as standard with our TIM products, including live statistics tiles, queue counts and even agent status, so you can see when your team members are on a call or not.Tell me more
You can connect accounts from other cloud platforms, hosted telephony services and even legacy PBXs, so you get full call reporting visibility in a single, combined platform.
Our subscription service includes one free cloud connector of your choice.Full compatibility list
You can buy one of our TIM products as a one-time purchase or as a monthly or annual software subscription.
You get a free a copy of the CXD Connector with any TIM purchase.
First, install a copy of our CXD Connector tool and follow the installation wizard to link it to your 3CX. There are both Windows and Linux versions of the CXD Connector available.
In your TIM Plus or TIM Enterprise product, instead of connecting to your 3CX Phone System, point it to the CXD Connector instead; CXD Connector acts as a broker between your 3CX Phone System and your TIM product.
CXD can be installed either on the Windows server running TIM or on your actual 3CX Server (Linux or Windows), as shown in the following scenarios:-
CXD Connector runs on the same Windows server as TIM. When installing the CXD Connector, it will prompt you for the account details of a privileged user on your 3CX server in order to set up everything automatically.
If you've got root access to your own 3CX Server, you can install the CXD Connector on the same machine using our simple, downloadable bash script.
This way, there are no passwords to configure and the CXD Connector is always running whenever your 3CX is, so you'll never miss a single call.