We've just published a free browser plug-in for Google Chrome to allow blanking out phone calls when taking credit card details
Renewed compliance of TIM Enterprise and TIM Plus with Avaya IP Office 500 V2 and Server Edition Release 10.0 and Avaya Aura® Communication Manager R7.0.1.
Following our transitional assessment in June 2016, Tri-Line is delighted to announce that we are now certified to the new ISO 9001:2015, replacing the previous version (ISO 9001:2008).
IP Office r9.1 is now available and as a major release new testing was required and has just been completed.
TIM Plus and TIM Enterprise now feature instant downloadable tariff tables for 230 countries, giving town and city information for dialled numbers, as well as a standard base cost for each.
Sales of SIP recording have outstripped those of ISDN at Tri-Line for the first time in Q2 2014.
A recent user group poll concluded that most Tri-Line software users make use of Display boards much more than reports. The reason is simple: templates make the construction of Display Boards straightforward. And being completely customisable, it's so easy to support the message they're trying to get across, by including only the metrics they want to know.
An increasing amount of global orders for our award-winning TIM Plus and TIM Enterprise call analytics and recording products has led to a new milestone: sales outside the UK have outstripped those within for the first time!
The results of our 2013 Annual Customer Survey have finally been collated - thanks Mr. Milliner - and our Support team is pretty pleased with the results!